This Privacy Policy explains what personal information MarkR Management Inc. collects when you use the 3A Toolkit course at 3atoolkit.com/course, how we use it, and who we share it with. We aim to collect as little as possible.
Information we collect
- Account information. To sign you in, we store your mobile phone number, a unique account identifier, and sign-in timestamps. We do not require a name or password.
- Subscription information. When you purchase, we store your subscription status and identifiers that link your account to your payment record, so we know your access is active. We may also store an email address for receipts and account recovery.
- Payment information. Your name, billing address, and card details are collected and stored by Paddle, our payment provider and Merchant of Record. We do not receive or store your full card number.
- Content you write. Your reflections, notes, bookmarks, and progress are stored only on your own device in your browser. They are not sent to or stored by us.
- Technical logs. Our hosting provider keeps standard server logs, such as IP address and requests, to operate and secure the site.
How we use your information
We use your information to sign you in, provide and secure your access, manage your subscription, respond to support requests, and meet legal and accounting obligations. We do not sell your personal information.
Service providers we use
- Supabase stores your account record and subscription status.
- Twilio sends the one-time sign-in codes by text and processes your phone number for that purpose.
- Paddle processes payments as Merchant of Record and handles billing data and taxes.
- Vercel hosts the website and keeps standard server logs.
Each provider processes information under its own privacy terms. These providers may store or process data outside your province or country.
Data retention
We keep your account and subscription records while your account is active and for as long as needed to meet legal, tax, and accounting requirements. You can ask us to delete your account as described below.
Your choices and rights
Subject to applicable law, including Canada's PIPEDA and British Columbia's Personal Information Protection Act, you may ask to access, correct, or delete the personal information we hold about you. Because your reflections and notes are stored only on your device, you can clear them at any time using the Clear buttons in the course or your browser settings. To make a request about account data, contact us at support@markr.ca.
Security
We use reasonable measures to protect your information, including sign-in by one-time code and encrypted connections. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
Children
The Adult course is intended for adults and is not directed to children. We do not knowingly collect personal information from children.
Changes
We may update this policy from time to time and will change the effective date when we do.
Contact
For privacy questions, contact support@markr.ca. Mailing address: 315-1627 Fort Street, Victoria, BC.