This policy explains refunds and cancellations for the 3A Toolkit annual subscription. Your purchase is sold through Paddle.com, which acts as the merchant of record and handles billing, applicable taxes, and refunds. The course is provided by MarkR Management Inc.
30-day refund
If you are not satisfied, you may request a full refund within 30 days of your purchase. Contact us at billing@3atoolkit.com with the email or phone number used for the purchase, and we will arrange the refund.
How refunds are processed
Approved refunds are issued to your original payment method through Paddle.com. It can take several business days for the refund to appear, depending on your bank or card provider.
Cancelling your subscription
You can cancel at any time by contacting billing@3atoolkit.com. When you cancel, your access continues until the end of the period you have already paid for, and your subscription does not renew after that. Cancelling on its own does not create a refund. If you cancel within the first 30 days and want your money back, ask for a refund as described above.
Automatic renewal
Annual subscriptions renew automatically so your access continues without interruption. You can turn off renewal at any time by cancelling before your renewal date.
Contact
For any billing question, contact billing@3atoolkit.com.